Related Party Transactions:

12 Months Ended

Dec. 31, 2011

21. Related Party Transactions:

One Equity Partners (‘‘OEP’’) is the majority stockholder of the Company. The Company pays OEP a management fee of $3.0 million per year, plus reimbursement of expenses, for management, advice and related services. These fees are included in selling, general and administrative expenses.

OEP is managed by OEP Holding Corporation, a wholly owned indirect subsidiary of JPMorgan Chase & Co. (“JPM”), and JPM is a client of the Company. For the years ended December 31, 2011, 2010 and 2009, the Company received fees for providing services to JPM of $7.0 million, $10.0 million and $12.6 million, respectively. Additionally, an affiliate of Citigroup is a co-investor of the Company, and Citigroup is a client of the Company. For the years ended December 31, 2011, 2010 and 2009, the Company received fees for providing services to Citigroup of $30.9 million, $47.8 million and $57.5 million, respectively. At December 31, 2011, 2010 and 2009, the Company had accounts receivable of $1.0 million, $1.5 million and $5.8 million, respectively, due from Citigroup.

JPMorgan Chase Bank, N.A., an affiliate of JPM, is a lender under the Company’s Credit Facility. The Credit Facility consists of substantially the same terms, including interest rates and collateral, as those prevailing for comparable transactions for unrelated parties, and does not involve more than the normal risk of uncollectibility or present other unfavorable features.

The Company also has certain corporate banking relationships with affiliates of JPM and is charged market rates for these services.

The Company entered into a shared services agreement with APAC, after APAC’s acquisition by OEP in October 2011, pursuant to which the Company and APAC shared certain services resulting in cost savings that were shared by both companies. The shared services agreement was terminated subsequent to the Merger Transactions.

- Definition

The entire disclosure for related party transactions, including the nature of the relationship(s), a description of the transactions, the amount of the transactions, the effects of any change in the method of establishing the terms of the transaction from the previous period, stated interest rate, expiration date, terms and manner of settlement per the agreement with the related party, and amounts due to or from related parties. If the entity and one or more other entities are under common ownership or management control and this control affects the operating results or financial position, disclosure includes the nature of the control relationship even if there are no transactions between the entities. Disclosure may also include the aggregate amount of current and deferred tax expense for each statement of earnings presented where the entity is a member of a group that files a consolidated tax return, the amount of any tax related balances due to or from affiliates as of the date of each statement of financial position presented, the principal provisions of the method by which the consolidated amount of current and deferred tax expense is allocated to the members of the group and the nature and effect of any changes in that method. Examples of related party transactions include transactions between (a) a parent company and its subsidiary; (b) subsidiaries of a common parent; (c) and entity and its principal owners; and (d) affiliates.

+ References

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+ Details

NCO Group, Inc. 10-K