UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

~~Washington~~WASHINGTON, DCD.C. 20549

FORM 8-K

CURRENT REPORT

Pursuant to Section 13 or 15(d) of the ~~Securities Exchange Act of 1934~~

~~January~~Securities ~~22,~~Exchange ~~2004~~Act of 1934

Date of Report (Date of earliest event reported) :

February 9, 2004

CONCERTO SOFTWARE, INC.

(Exact ~~name~~Name of ~~registrant~~Registrant as ~~specified~~Specified in ~~its charter~~Charter)

DELAWARE	0-15578	02-0364368
Delaware	0-15578	02-0364368
(State or other jurisdiction of incorporation)	(Commission File Number)	(I.R.S. Employer Identification No.)
(State or Other Jurisdiction of Incorporation)	(Commission File Number)	(I.R.S. Employer Identification No.)

6 ~~TECHNOLOGY~~Technology ~~PARK~~Park ~~DRIVE~~Drive

~~WESTFORD~~Westford, ~~MASSACHUSETTS~~Massachusetts 01886

(Address of ~~principal~~Principal ~~executive~~Executive ~~offices~~Offices) (Zip Code)

Registrant’s ~~telephone~~Telephone ~~number~~Number, ~~including~~Including ~~area~~Area ~~code~~Code:

(978) 952-0200

~~Not~~ITEM ~~Applicable~~5: Other Events and Required FD Disclosure

On February 6, 2004, stockholders of Concerto Software, Inc., a Delaware corporation (~~Former~~“Concerto”), ~~name~~approved orand ~~former~~adopted ~~address~~the Agreement and Plan of Merger, ifdated ~~changed~~as ~~since~~of ~~last~~October ~~report~~7, 2003 (the “Merger Agreement”), by and among Melita International Ltd. (“Melita”), Bach Merger Sub, Inc. (“Merger Sub”), a wholly-owned subsidiary of Melita, and Concerto and the consummation of the merger as set forth therein (the “Merger”). On February 9, 2004, the Merger became effective.

~~ITEM~~In ~~7. Financial~~connection ~~Statements~~with the Merger, ~~Pro~~each ~~Forma~~share ~~Financial~~of ~~Information~~Concerto common stock outstanding at the effective time of the Merger (other than certain shares held by a director and ~~Exhibits~~shares held by stockholders who have exercised appraisal rights in accordance with Delaware law) was converted into the right to receive $12.00 per share in cash.

A copy of the press release announcing the closing of the Merger, issued on February 9, 2004, is attached hereto as Exhibit 99.1 and is incorporated herein by reference.

ITEM 7: Financial Statements, Pro Forma Financial Information and Exhibits

Exhibit Number		Description
99.1		Press Release dated January 22, 2004.

99.1 Press Release of Concerto Software, Inc. dated February 9, 2004

~~ITEM 12. Results~~-2- ~~of Operations and Financial Condition.~~

The following information, including the Exhibit attached hereto, is intended to be furnished and shall not be deemed “filed” for purposes of Section 18 of the Securities Exchange Act of 1934 (the “Exchange Act”) or otherwise subject to the liabilities of that section, nor shall it be deemed incorporated by reference in any filing under the Securities Act of 1933 or the Exchange Act, except as expressly set forth by specific reference in such filing.

On January 22, 2004, Concerto Software, Inc. issued a press release reporting its preliminary and unaudited financial results for the fourth quarter and year ended December 31, 2003. The press release is furnished herewith as Exhibit 99.1 and is incorporated herein by reference.

SIGNATURES

Pursuant to the ~~requirements~~requirement of the Securities Exchange Act of 1934, the ~~Registrant~~registrant has duly caused this report to be signed on its behalf by the undersigned ~~hereunto~~thereunto duly authorized.

Concerto Software, Inc. January 22, 2004 By: /s/ James D. Foy Name: James D. Foy Title: President and Chief Executive Officer


	CONCERTO SOFTWARE, INC.

Date: February 9, 2004	By:	/s/ JAMES D. FOY
	James D. Foy Chief Executive Officer and President

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EXHIBIT INDEX

Exhibit Number		Description
99.1		Press Release dated January 22, 2004.

Exhibit No.

4Exhibit 99.1 Press Release of Concerto Software, Inc. dated February 9, 2004

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