Services-Consumer Credit Reporting, Collection Agencies

Services-Consumer Credit Reporting, Collection Agencies

The Services–Consumer Credit Reporting, Collection Agencies industry (SIC 7320) underpins U.S. consumer finance by aggregating credit histories, scoring risk, and recovering past‑due accounts for banks, credit card issuers, auto lenders, healthcare providers, utilities, and digital retailers. Core offerings include consumer and small‑business credit reports, fraud and identity verification, debt collection, portfolio analytics, and increasingly AI‑driven decisioning tools. Firms operate under intense regulatory scrutiny from the CFPB, FTC, and state attorneys general, with strict requirements around data accuracy, dispute resolution, fair debt collection practices, privacy, and cybersecurity. Key risks include evolving consumer protection rules, data breaches, model bias claims, and economic cycles that swing delinquency volumes. In 2024–2025, the sector is being reshaped by open banking data, alternative credit signals, automation in collections, and mounting pressure for transparency in scores and dispute outcomes. For investors tracking compliance, growth, and litigation exposure, view live SEC filings for leading SIC 7320 companies on EarningsFeed.

Source: Earnings Feed research · 11/23/2025